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The Skype for Business client when installed on local PCs/Laptops can store chat logs and files locally on the device.

Just like user experience and performance, keeping Skype for Business within the datacentre also has advantages when it comes to security. Microsoft state that this is the only supported solution for Skype for Business deployment in a VDI environment. This TracingLevel value must be set to FULL.The Skype for Business HDX RealTime Optimization pack offers clear, crisp, high-definition audio/video calls with Microsoft Skype for Business. In Lync 2013 (Skype for Business) or Skype for Business 2016, there is a Reg_SZ value that's named TracingLevel. Lync 2010 has only the EnableLogCollecting DWORD value. Make sure that the EnableLogCollecting and EnableTracing registry key values are set to 1. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lyncįor Skype for Business 2016, pull content from the following registry subkey: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Communicatorįor Lync 2013, pull content from the following registry subkey:

#Avaya skype for business download windows

If the Turn on logging in Communicator or Turn on Windows Event Logging option is unavailable, obtain a dump file of the following registry settings:įor Office Communicator and Lync 2010, pull content from the following registry subkey: Use the following format to name the file:įor example, you can name the file 071413_ John.zip. Start Windows Task Manager, and then make sure that the client is no longer running.Ĭopy the newly created log files that begin with Communicator or Lync to another folder.Ĭompress the log files into a single file. Restart the Office Communicator, Lync, or Skype for Business Client. %userprofile% is a windows wildcard string that you can enter from any Windows Explorer window or from the Run line on the Start menu.ĭelete or move any file that begins with Communicator or Lync. Start Windows Task Manager, and then make sure that the Communicator.exe process is no longer running.įor Office Communicator or Lync 2010, navigate to the following location: %userprofile%\tracingįor Lync 2013 (Skype for Business), navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracingįor Skype for Business 2016, navigate to the following location: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing

#Avaya skype for business download full

In Skype for Business 2016, click Tools, click Options (or click the Options icon), click General, and then select Full in the Logging in Skype for Business drop-down list.Įxit the Office Communicator, Lync, or Skype for Business Client.

In Lync 2013 (Skype for Business), click Tools, click Options, click General, and then select Full in the Logging in Lync drop-down list.

In Lync 2010, click Tools, click Options, click General, and then select the Turn on logging in Lync check box.

In Communicator 2007 R2, click Tools, click Options, click General, and then select the Turn on logging in Communicator check box.

To do this, use one of the following methods, as appropriate for your situation: To create and collect log files from Office Communicator, Lync 2010, Lync 2013 (Skype for Business), or Skype for Business 2016, follow these steps:

#Avaya skype for business download how to

For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows. Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry.